
You know the situation – the government inspector asks a question, and you know that that information is covered and documented somewhere in the company – but where? PRO-cedures is a method of writing procedures that captures and preserves your company’s body of knowledge, organizes it and provides a way to find specific topics quickly, even if the user is inexperienced.
PRO-cedures is state-of-the-art. It helps to ensure compliance with regulations and incorporates the best ideas from many different sources. It can be used in a hard copy format, but its features really stand out when used electronically. It includes techniques that minimize risk and liability.
As companies are scrutinized ever more closely by outside parties, good procedures are becoming more important than ever before. The actions of employees and contractors must conform with the written procedures. It is imperative that procedures are well written
Procedures need to be clear to the user. They need to be as brief as practicable, yet detailed enough so that the user understands what is intended. They need to be well organized. There should not be any conflicts or contradictions. The ability to mis-read a procedure should be minimized. There needs to be sensible way to include large items, such as tables, drawings, and pictures.
Electronic procedures provide huge advantages over hard copy, paper manuals. Use of color, which is extremely expensive in hard copy, is free. Hyperlinks can give instant access to related information and regulatory requirements. With electronics, access to all procedures can be greatly enhanced. Making revisions is much easier with electronic manuals, and it is easy to archive complete manuals that were in effect on any given date.
All these features, and more, are incorporated into PRO-cedures.